Ready to order Craft Notes Passports for your store!??! This page offers all questions and resources to help you with your order and answer your questions.
If you need additional support, please call your local representative.
– Matt Dowgwillo (612-803-1022)
– Connor Wilson (612-741-0632)
– Jack Sussman (952-807-8596)
Start an Order
If you’d like to order direct from this site, please just visit our WHOLESALE SHOP > and place your order directly from here.
If you’d like to submit a PO, Apply for Credit, or order in another way, please view instructions and get relevant documents here:
Product Catalog & Product Descriptions
All of our passports are made the same way, in collaboration with local artists and photographers, and printed by hand on high-quality ink and paper. (learn more about our process)
Materials by edition, retail/wholesale pricing, and basic product catalog here:
Are there Displays or signs?
We’ve found that Craft Notes sells best for the holidays, but we also do great for Valentines Day, Fathers Day, or Birthdays. Fans tell us we also make a good groom/bridesmaid gift. Plus, people buy them for themselves to save money.
We’ve tried to make a variety of signs for you.
The form you have selected does not exist.
Common questions and resource links for wholesalers below.
Wholes terms & Shipping Questions?
What are your standard Payment terms?
What is the order Minimum?
Minimum orders are $300 unless otherwise agreed to. Free shipping on orders over $600.
What are the Margins?
We want Craft Notes Passports to be one of your best items! Small size, great profit margins. We offer quantity discounts for larger orders. Margins are 40 – 60% depending on order size, and we have several options to get you there.
How do I get the best profit margins?
We have tiered margins based on standard order quantity. If you are making a single, quick order, we suggest doing so from this site. Order the largest number you can for the best discount (applies to total books ordered, of any volume).
However, if you plan on carrying our products regularly, you CAN qualify for Tier pricing based on your annual order volume. For example, ordering 50 books today would place you in “Tier 2” – or 45% margins. But, if you want to order 50 for November, 50 for December, and 20 all other months, you would qualify for Tier 3, giving you 55% margin on all orders.
Is your pricing set in stone?
These are standard terms and they are very fair for the quality of product (our production costs are high due to art and quality of print). However, if you can commit to a certain size order or have a solid marketing pitch to give us, we’re all ears. We pride ourselves and being able to work with any fair, equitable idea; we want to see you succeed and are an honest, flexible company. Just ask!
Why are the wholesale prices listed as full Retail?
We wanted to provide a wholesale ordering site. By grouping books in sets of 10, you are able to apply a “wholesale coupon code” to your order.
An item on the shop says it’s “on sale” – how does that work?
Occasionally we may offer special wholesale pricing on our passports. In this case, they will be listed on this site “on sale” – You will still qualify for the tier pricing that you qualify for.
For example. “TIER1” applies a discount of 40% to a wholesale block of 10 books ($250 – 40%). Your total order would be $150. Now, if those are listed “on sale” for $200, the discount applies ($200 sale price -40%) = $120 total order.
*Please note, if item is on sale and you’re having issues with seeing the discount apply, you will need to submit a PO.
If you have reduced the wholesale price, do I have to provide the item on sale?
You have full control over the retail prices you set, however, if we have an item on sale, it’s because we’re hoping you could do the same. If you’d like support with a promotion or other ideas, please contact us.
What forms of payment do you accept?
We prefer checks/ACH.
All Credit Card transactions on wholesale purchases are subject to a 3% credit card fee. If you’re ordering from this site, that has already been included. If ordering via Purchase Order, you can pay on delivery with a check to avoid that fee.
How do I apply for Credit so I can pay NET 60?
Want to do NET 60 instead of COD? Please just fill out our credit application and we can convert your account. CREDIT APPLICATION >
How much is Shipping?
Free Shipping on all orders over $600. If order is under $600, we charge a flat $15 for shipping.
How do you ship?
Standard shipping is via USPOST. Tracking is provided and we will insure your shipment with them.
Refunds/Exchanges on expired or unsold items?
We accept an exchange of newer volumes if they are within 4 months of expiration (we want you to have new ones!). If you’d like to exchange for a different volume, please contact your rep and arrange for a swap. They will provide shipping info.
Common Product & Display Questions
Which volumes are currently available?
We have multiple Passport editions. Choose what’s best for you! If it’s in our shop, then they’re available to you for wholesale.
– View current available Passports >
Do Passports Expire?
Yes and No.
If they do, we set expiration to be ~14 months from the shipping date, so customers will always have approx >12 months to get their drinks. We encourage retail customers to order accordingly so that you can keep them stocked appropriately.
Note: We DO offer exchange for any passports that may have expired, however, we will need to get these back from you before we can ship an exchange.
How many should I order?
This is 100% your call. During the holidays, expect to sell a TON. During off months, expect 10-20 per location/volume-carried. Your rep will help you take advantage of quantity discounts, displays, and order the proper amount.
Where are your passports made?
We pride ourselves on the quality of our passports. These are printed in collaboration between artists in Minnesota, Wisconsin, and Michigan. Our goal is to have local artists get the work and support local.
How/Where should I display them in my store?
Again, your call, however we find these work best on the counter near check-out in case there are questions. We have small displays and signage available.